Required Tools for Installation
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Headlamp
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Multimeter
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Measuring Tape
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Driver & Bit Set
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Miter Saw (Chop Saw), 7"+ blade (Best Practice: blade rated for aluminum)
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Drop Cloth or Tarp
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Drill & Bits (Best Practice: Use Headlok or TORX lag screws)
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4–6' Level
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Wiring Tools
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Application-Specific Fasteners (for Tracks)
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Standard Drill Bit Set
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Hex Key Set
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110VAC Wire Terminations (NEMA Plug or WAGO/Wire Nuts)
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Eye Safety Glasses
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(2) Sawhorses or 4' Ladders
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Personnel Ladders
- Appropriate attachment screws for U-Channels and Tracks (Recommend Pan Head Screws)
How to identify which cassette you have
Click Here if your shade looks like this
- Your shade was ordered after 3/4/2025
- Your cassette will look like our Zen 2 Cassette
.
Click Here if your shade looks like this
- Your shade was ordered before 3/4/2025
- Your Cassette and End Caps will look like this
.
Installation Guide
Quick Links:
- Unboxing and Site Prep
- Bracket Installation
- Power Wire Prep
- Cassette Installation
- Installing the Fabric Roll
- Motor Setup
- Measuring and Cutting the Tracks
- Track Installation on Surface/Wall Mount
- Fine Tuning and Track Management
- Best Practice Summary
- Troubleshooting
- Parts in the Box
Step 1: Unboxing and Site Preparation
⚠️ : Use the packaging to rest the finished surfaces on to prevent scratching on concrete.
- Loosen screws on the door latches using a 5/64 allen wrench allowing the latches to rotate inwards. DO NOT REMOVE THE SCREWS. Open the door.
- Undo the silver safety screws, then press the latch release and pull the roll out.
- ⚠️ : Make sure to put the Fabric Roll on a protected surface.
- ⚠️ : Make sure to put the Fabric Roll on a protected surface.
Step 2: Bracket Installation
⚠️ : Before you start, ensure the screws or anchors used are of the proper quantity, size, and type compatible with the structural substrate and rated for the weight being carried (refer to shipping documents or the box label).
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Install Wall Mount Brackets:
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Secure brackets to structural supports using appropriate fasteners.
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Position brackets 4–6" from each end of the opening.
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Mount additional brackets (if included) equally spaced between the outer brackets to prevent cassette sag.
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Align and level all brackets.
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Use two brackets for shades up to 18' wide; use three brackets for shades wider than 18'.
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Step 3: Power Wire Preparation
⚠️: Installation must follow all local electrical codes when working with 110v AC power, use a certified electrician when necessary.
⚠️: All KAOS shades have an internal disconnect and ships disconnected. Before running the shade, open the shade door and complete the connection.
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Prepare the Power Wire
- Ensure the power wire is secured through the cassette on the side that will be the final termination side.
- Make sure these wires are secured so that they will not be damaged during installation of the cassette.
Step 4: Cassette Installation
⚠️: Cassette installation requires two or more people and/or hoisting equipment. Always use safe lifting and rigging techniques.
✅ Best Practice: Ensure that the fabric roll with the tube is uninstalled before mounting the empty cassette.
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Install Cassette
- Remove the material roll from inside the cassette and set it aside.
- Lift the cassette straight up and hook it onto the installed brackets.
- Once engaged, the cassette should “click” into place.
Step 5: Installing the Fabric Roll
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Shade Installation Preparation:
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Rest the bottom/weight bar on two sawhorses or small ladders.
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✅ Best Practice: If sawhorses aren't available, rest it on the ground using packaging material to protect finished surfaces.
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Unroll the fabric completely until only the bare aluminum tube is exposed.
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Identify the motor side and idler side.
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✅ Best Practice:
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The idler plate can shift laterally—handle carefully.
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The motor plate is secured.
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Pre-position the brackets for correct orientation.
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Position both sides under the cassette and push up simultaneously on the left and right sides.
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⚠️ Caution: If one side is inserted first, the other may be difficult to engage.
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🔊 Note: A distinct "click" will confirm the shade is secured.
- Fasten the silver safety screws on the mounting plates to lock the material roll in place.
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Rest the bottom/weight bar on two sawhorses or small ladders.
⚠️: PRO Tip: Once the tracks are installed, accessing the latch mounting point and threading the screw can be challenging due to limited space. To simplify the process, we recommend loosely installing the latch before mounting the tracks. This allows you to close the door, swing the latch into position, and then tighten the screw using a ball-end hex key for easier access.
Step 6: Motor Setup
Step 7: Measuring and Cutting the Tracks
⚠️: Tracks are labeled as Left and Right on the top side of the tracks.
⚠️: The top of the tracks is indicated by the black “Kedar Feeder” and the removable “Bumper.”
⚠️: To identify the Left/Right of the cassette: You want to be looking at the shade so the fabric is rolling off the back of the roll.
- Measure the distance from the bottom of the case to the floor.
- Subtract 1/2” from that measurement—this is the length the tracks need to be cut.
- Remove the bottom cap from each track.
- Cut the track to the length from Step b, trimming only the bottom end of the track (do not cut the top).
✅: Track Cut Length = (Distance from bottom of case to floor) – 1/2”
⚠️: Make sure to cut only the bottom end of the track to this length.
⚠️: Eye protection is required!
✅: Repeat this process for each track. Only cut one at a time — cut then install — to prevent tracks from being mixed up and to maintain progress.
Step 8: Track Installation on Surface/Wall Mount
- Roll the shade down about 18 inches.
- Feed the fabric v-channel cable into the eyehole at the top of the track. (The wheels on the bottom bar will be fed into the V-Track at this time.)
- Secure the V-Track flush to the side of the cassette.
- Secure the track with application-specific screws (not included).
✅: For the second track, you should feel some tension when securing flush with the cassette—this is intentional as it adds tension to the fabric.
✅: Ensure the wheels are correctly positioned and properly aligned with the track for smooth operation
⚠️: To confirm proper placement of the tracks please run the shade up and down a few times to confirm the proper positioning of the weight bar, before securing the tracks.
- Before securing the track, lower and raise the screen twice to assist with proper positioning of the track.
- Move the weightbar to the position you intend to secure the track.
- Screws should be positioned every 24 inches.
- Use a rubber mallet to gently snap the track cover into place.
- Install the wheel stopper as shown in the illustration to prevent the wheel system from coming off the tracks.
Step 8: Fine Tuning and Track Management
- Fine tune the upper and lower limits.
- Refer to the Motor Programming Guide.
- KAOS: SI KAOS Motor Programming Guide
- KAOS: Alpha Motor Programming Guide
- KAOS: Somfy Motor Programming Guide
- Check the shade for level and the tracks for plum to ensure the fabric is rolling without telescoping or binding.
Best Practices Summary
- Tools
- Use application-specific fasteners (Headlok or TORX lag screws are ideal).
- When using a miter saw, ensure the blade is suitable for cutting aluminum.
- Cassette Installation
- Ensure the fabric roll with the tube is uninstalled before installing the empty cassette.
- For top/ceiling mount installations, select a screw or anchor with a shallower head profile to avoid contacting the shade material roll, and take care not to over-torque to prevent deformation.
- Fabric Roll Installation
- If saw horses are unavailable, rest the weight bar on the ground using packaging to protect finished surfaces.
- Confirm the proper orientation of the motor side and idler side; position brackets accordingly.
- Measuring and Cutting
- Only cut one track at a time—cut then install—to avoid mixing up tracks.
- Track Installation
- For the second track, ensure you feel tension when securing flush with the cassette to add the necessary tension to the fabric.
Troubleshooting
Issue | Possible Cause | Solution |
Shade won’t go all the way up or down | Motor programming issues | Reset the motor and reprogram the limits |
Fabric is not level when fully rolled up | Shade isn’t level | Level the cassette |
Weight Bar is binding when traveling down | Guide wheels are not aligned correctly in the V-channel track | Ensure the wheels are properly aligned |
Weight Bar is binding when traveling down | Tracks aren’t level and are wedging in or out | Check that the tracks are level and adjust as necessary |
The shade is tracking very far to the left or the right |
Offset the tracking by adding material under the fabric on the side opposite the gathering. Confirm that the Cassette and weight bar are level. For example, if the shade is gathering on the left, add layers of thick tape (2 layers at a time) under the fabric on the right side until the shade rolls level |
Congratulations you have completed the install of your KAOS Shade
Parts in the Box
Installation Guide
Quick Links:
- End Cap Installation
- Housing Installation
- Material Roll Installation
- Motor Programming
- Track Installation
- Tube Adjustment
- Cover Installation
Step 1: END CAP INSTALLATION
- Verify your order to confirm the correct side for the motor before installing the corresponding end cap.
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Refer to the illustrated instructions for proper mounting, whether for a ceiling or wall installation.
- Attach an end cap to each end of the housing using the three provided self-tapping screws.
Step 2: HOUSING INSTALLATION
- Use a drill with the appropriate bit size to pre-drill holes, considering the type of surface where the unit will be installed.
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⚠️ : Drill holes through the cassette to accommodate the power cord, and use the grommet to protect the cable from damage.
- Position the back part of the housing at the desired location.
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⚠️ :The position may vary depending on the desired location of the weight bar when fully open.
- Secure housing with the appropriate screws.
Step 3: MATERIAL ROLL INSTALLATION
- To make this step easier, use a sawhorse or any object to support the weight bar of the shade while you proceed with the installation.
- Manage the cable through the rubber grommet. Attach the motor head to the motor bracket and secure it using the provided clip.
- Insert the Idler into its bracket and secure it with the provided pin.
- Align the shade material so the Keder hangs over the edge of the outer tube.
- Confirm that the shade is centered, and secure it using the provided screws.
Step 4: Motor Programming
- Once the tube is secured in place, use the remote control to roll up the shade material.
Step 5: TRACK INSTALLATION
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Measuring and Cutting Tracks:
- Measure the distance from the ground surface to the bottom of the cassette.
- Based on that measurement, cut the tracks to be 1/4” shorter.
- Important: Only cut from the bottom section of the track.
- Carefully slide the wheel system into the tracks at a slight angle.
- Ensure the wheels are correctly positioned and properly aligned with the track for smooth operation.
- Secure both tracks using the appropriate screws.
- Place one screw near the top and another near the bottom of each track, then space additional screws every 12 inches along the track.
- Use a rubber mallet to gently snap the track cover into place.
- Install the track stopper as shown in the illustration to prevent the wheel system from coming off the tracks.
Step 6: Tube Adjustment
- To adjust un-level material: Unroll the shade material until the leveling screws at the tube slider are visible.
- Loosen the screws and adjust the slider as needed.
Step 7: COVER INSTALLATION
- Install the front housing and secure it using the provided screws.
- Screw down until its flush with the end cap.
- ⚠️ : If the external cover screw holes are inaccessible, use the cover jig to assist in locating the internal cover screw holes.
⚠️ : If the cover jig tabs do not fit between the end of the cassette and the wall, break them off. Gently work the plastic tabs back and forth until they detach completely.
Congratulations you have completed the install of your KAOS Shade
For issues, contact Screen Innovations:
Phone: 512.832.6939 Option 3
Website: www.screeninnovations.com
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