This guide is divided into three main sections to help you get the most out of TRO.Y 2:
Section 1: Getting Started
Covers discovering your TRO.Y on the network, adjusting basic settings, and adding shades and devices to the system.
Section 2: Programming and Integration
Covers creating groups, programming keypads and remotes, and integrating with third-party control systems.
Section 3: Advanced Programming and Troubleshooting
Covers miscellaneous programming tasks, advanced features, and troubleshooting guides.
TRO.Y Programming Guide
Complete Setup, Configuration & Troubleshooting Guide
Section 2
Creating Groups, Scenes and Events
Creating an RS-485 Group
⚠️ : Only like devices can be in the same group. If you are using multiple communication types, check out the Creating Super Groups article.
In the Integration Table:
- Click "Group Table."
- Click "Create Group."
- Enter a label
- Select "RS485" from the dropdown.
- Click "Accept Edits" to save.
In the Integration Table or Group Table:
- Find the group you want to create or edit.
- Click the "Config" button.
If Creating a New RS-485 Group:
- Check the Boxes in the "Add Device" column of the shades you would like to add to a group.
- Click the "Save Changes to Group" Button to save.
- From here you can jog the Group by pressing the "Group Test" button, or control the group.
- Click the "Back" button to return the the Device Table.
If editing an existing RS-485 Group:
In the Integration Table:
- Click "Group Table".
- Click the "Config" button of the Group you want to edit.
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.Once in the Group Configuration click the "List Devices in Group" Button
- After a few seconds the shades already in the group will begin to populate.
- Add or Remove the shades to edit the group.
- Click the "Save Changes to Group" Button".
- Click the "Back" Button to return to the Device Table.
Creating a Zigbee Group
⚠️: Only like devices can be in the same group. If you are using multiple communication types, check out the Creating Super Groups article.
In the Integration Table:
- Click "Group Table."
- Click "Create Group."
- Enter a label
- Select "Wireless" from the dropdown.
- Click "Accept Edits" to save.
In the Integration Table or Group Table:
- Find the group you want to create or edit.
- Click the "Config" button.
If creating a New Zigbee Group
- Check the Boxes in the "Add Device" column of the shades you would like to add to a group.
- Click the "Save Changes to Group" Button to save.
- From here you can jog the Group by pressing the "Group Test" button, or control the group.
- Click the "Back" button to return the the Device Table.
If editing an existing Zigbee Group
In the Integration Table:
- Click "Group Table".
- Click the "Config" button of the Group you want to edit.
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.Once in the Group Configuration click the "List Devices in Group" Button
- After a few seconds the shades already in the group will begin to populate.
- Add or Remove the shades to edit the group.
- Click the "Save Changes to Group" Button".
- Click the "Back" Button to return to the Device Table.
Creating an RTS Group
Program up to 16 group channels – all motors in a group respond together.
🔴: You must create and Name an RS-485 group in the Group Table before creating the RTS Group.
In the Integration Table:
- Click "Group Table."
- Click "Create Group."
- Enter a label
- Select "RS485" from the dropdown.
- Click "Accept Edits" to save.
- Click the "Back" button to return the Integration table.
In the Integration Table:
- Click the "Config" button next to the Pegasus.
- In the Pegasus Config, Click the "RF Motor Table Button"
- Next to the RF Group you are programming, select the RS-485 Group you created from the drop down.
- Click the "Save Tx Table" button
💡Pro Tip: Use the Config button for a quick way to add groups to motors.
View all 16 programmed motor channels from the RF Motor Table, in this table.
- Click Pair/Unpair to add or remove motors from an RF group – no pairing mode needed.
- Click Test RF Group to confirm motors were added.
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The Group Member checkbox is just for reference, manually check or un-check as you are adding or removing shades from the group.
- Check the box when the shade is added to the group.
- Un-check the box when the shade is removed from the group.
- Click the "Back to TX Group table" Button
- Click the "Save Tx Table" Button
Creating a Super Group
💡 A Super Group is a combination of communication types—an RS-485 Group, a Zigbee Group, and an RTS Group—that will trigger simultaneously.
In the Integration Table:
- Click on the "Device Table" button.
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Click the "Super Group Table" button.
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Click"Create Super Group" to add a new super group.
- Name the group.
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Select targets (RS485, Zigbee, or Plus One devices).
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Click "Accept Edits" when finished.
- Click the "Back" button to return to the Aggregate Integration Table
- Click "Commit Table" to save changes.
Creating a Scene
💡 Scenes are preset command sequences triggered by events or third-party controls, sending specific commands to designated targets.
How to Create a Scene:
- Click “Create Scene.”
- Enter a scene label and Integration ID (or use the auto-generated ID from TRO.Y)
- Click “Show Config” to open the command menu (up to 8 commands).
- Select commands from the dropdown list, enter any needed parameters, choose targets, and set delays if required.
- Need more than 8 commands? A scene can trigger another scene for unlimited commands.
💡 Tip: If controlling Zigbee motors or groups with Zigbee motors, add at least a 6-second delay between commands for smooth operation.
Creating an Event
💡 Events are a control command(s) that trigger (or start) a user scene at a designated time or occurrence.
💡 Scenes must be created before setting up an event.
How to Create an Event:
- Click “Create Event.”
- Enter a label for the event.
- Select a scene to trigger.
- Choose a time or occurrence for activation.
- Click Save to finalize or Discard to cancel.
Remotes, Keypads, GPIO & Sensor
Step 1: Adding Pegasus to TRO.Y
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Connect the Pegasus to TROY via the RS485 bus-line using:
- Any of the 4 Bus Out ports on TROY, or
- A Janus/Suite XVI connected to TROY.
- Start Discovery – Click the "Start Wired Device Discovery" button in the Device Integration Table.
- Label & Save – Once Pegasus appears, give it a label and click "Save Edits."
- Configure – Click "Config" to adjust settings.
There are four RF Compatibility Modes to choose from:
- Somfy - Somfy/ Olibra/ RF Control
- Alpha - KAOS Alpha Motors
- Lutron - Lutron Pico Remote control
- SI Screens / SI KAOS - SI Screens / SI KAOS motor and remote control
Step 2: RF Remote Table
Select the Integration Table.
Somfy Motors:
✅: Select Somfy Compatibility mode from the Drop
Down, use this table to add Somfy/Olibra remotes, keypads, and sensors.
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Open the RF Remote Table and click Learn (button turns yellow).
- Press the program button on the remote.
- If successful, the Learn LED will stop flashing, and the Remote ID will appear.
- Choose a remote target for the learned remote.
- Click Send Target to Device to finalize.
To remove a remote, click Forget.
💡 Pro Tip: Some devices require opening the case or using a paper clip to access the programming button.
Alpha:
✅: Select Alpha Compatibility mode from the Drop
Down, use this table to add Alpha remotes.
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Open the RF Remote Table and click Learn (button turns yellow).
- Press the UP and DOWN buttons together, then immediately press the STOP button 8 times rapidly
- When paired, the Learn button turns gray, and the Remote ID appears.
- Select a remote target for the learned remote.
- Click Send Target to Device to finish.
To remove a remote, click Forget.
💡 Pro Tip: Some devices require opening the case or using a paper clip to access the program button.
Lutron (Pico):
✅: Select Lutron Compatibility mode from the Drop Down, use this table to add Lutron Pico remotes.
⚠️: This only learns directly from a Pico remote, and does not require a Lutron System
- Open the RF Remote Table and click Learn (button turns yellow).
- Hold any button on the Pico remote for 7 seconds.
- If successful, the Learn LED stops flashing, and the Remote ID appears.
- Click Config to set button functions.
- Click Forget to remove a remote.
💡Pro Tips:
- Use Clone to copy settings to multiple remotes.
- If learning fails, try using button #1 and hold for 7+ seconds.
- The Learn mode times out after 60 seconds if nothing is programmed.
Configuring Button Actions
- Select targets (Devices, Groups, or Scenes).
- Choose the command action for each button.
- Enter any required data (e.g., IP address or motor position %).
- Click Send Remote Settings to Device to save.
- To reset, click Refresh Table to clear selections.
💡Pro Tip: Not all Pico remotes have the same button options. Refer to the guide below for details.
SI Screens/SI KAOS:
✅: Select SI KAOS mode from the Drop Down, use this
table to add SI KAOS remotes.
- Open the RF Remote Table and click Learn (button turns yellow).
- Push and HOLD the UP button for 7 seconds
- When paired, the Learn button turns gray, and the Remote ID appears.
- Select a remote target for the learned remote.
- Click Send Target to Device to finish.
To remove a remote, click Forget.
💡Pro Tip: Some devices require opening the case or using a paper clip to access the program button.
RS-485 Keypad Configuration
Step 1: Discovering the Keypad:
In the Integration Table:
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Click the "Start Wired Device Discovery" button to begin scanning for RS-485 devices connected to any RS485 BUS OUT ports on TRO.Y 2.
- As devices are found, they will automatically appear in the device table.
- The discovery process will continue until you click the yellow "Stop Wired Device Discovery" button.
- Clicking on the “Accept Edits” button will save all discovered devices to the Browser.
- If you wish to discard your changes made, click the “Discard Edit” button.
- When finished configuring your devices, click the “Back” button to return to the Device Integration Table. In order to save all your changes to TROY, you will need to hit the yellow “Commit Integration Table” button.
- The button will turn green and say "Table is Committed" when saved.
Step 2a: Configuring for a Preset Selection Keypad (Target Destination Mode)
💡: Target Destination mode will allow you to set the "Presets" to an individual shade, or group of shades and control them with the 3 command buttons (UP, DOWN and STOP).
- Check "Configure as Target Destination Keypad" box.
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Select a target (Preset) for buttons 1-5 (Motors, Groups, or Super Groups).
- An Amber LED next to each button on the keypad shows the selected target.
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By default, buttons 6-8 are set to STOP, DOWN, and UP for the chosen target.
- These defaults can be changed to any valid keypad command.
- Click "Submit Configuration to Keypad" to save changes (only modified buttons are updated).
Step 2b: Configuring for a Standard Programmable Keypad
- Click "Config" on the keypad to open the settings.
- The current button setup will load automatically.
- Select the buttons you want to program (up to 8).
💡 Pro Tip: Special attention should be made on the number & position of buttons on the keypad you are programming to determine which button slot you need to configure.
- Select the button you want to configure.
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Each button can have different commands for Press, Hold, Release, or Sequence (with different targets if needed).
- Press: Sends the command when the button is pressed.
- Hold: Sends the command after holding for 0.2 seconds.
- Release: Sends the command when the button is released.
- Repeat for all buttons you want to configure.
- Click "Submit Configuration to Keypad" to save changes (only modified buttons are updated).
Keypad Sequence Mode:
- A button can be set to cycle through up to three commands each time it's pressed.
- Commands change in this order:
- Press → Action 2
- Hold → Actions 1 & 3
- Release → Action 4
- Each press moves to the next action in the sequence
- Valid targets include:
- Motors
- Groups
- Super Groups
- Check the box labeled "Sequence"
- Select the commands for:
- Action 2
- Action 1&3
- Action 4
- Select the "Command Target" from the drop down
- Repeat for all buttons you want to configure
- Click "Submit Configuration to Keypad" to save changes (only modified buttons are updated)
Keypad Command List:
- MOVE UP – Sends target to upper limit
- MOVE DOWN – Sends target to the lower limit
- STOP – Sends target the stop movement command
- MOVE TO PRESET # – Sends target to IP # specified in the command data field
- MOVE TO NEXT HIGHER PRESET – Sends target to next IP#
- MOVE TO NEXT LOWER PRESET – Sends target to previous IP#
- MOVE TO % - Sends target to a specified % in the command data field
- DESIGNATE TARGET - Specifies which motor or group the command is sent to
- RUN SCENE - Triggers pre-programmed Scene
- ABORT SCENE - Cancels triggered Scenes
GPIO on Pegasus
GPIO:
In the Integration Table:
- Click the "Config" button next to the Pegasus.
-
In the Pegasus Config, Click the "GPIO & Misc Functions" Button
💡 Assign GPI/O inputs to one or more targets.
- Select the shade or group of shades from the list
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Select the Command from the list
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CC Plus / 12v (low) / IR / UP
- Contact Closure + : UP
- 12v Trigger (low): UP
- IR: UP
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CC Minus / 12v (high) / IR / DOWN
- Contact Closure -: DOWN
- 12v Trigger (High): DOWN
- IR: DOWN
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CC Plus and Minus / IR / STOP
- Contact Closure +/-: STOP
- IR: STOP
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CC Plus / 12v (low) / IR / UP
Adding a Sensor
To add a Sub GHz sensor (ex. Somfy Eolis Wind Sensor)
In the Integration Table:
- Click the "Config" button next to the Pegasus.
- In the Pegasus Config, Click the "GPIO & Misc Functions" Button
- Click Learn (Learn LED flashes)
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Press the sensor’s program button.
- Select a Sensor Target from the dropdown.
- Click Send GPIO Setting to Device to save.
3rd Party Integration
Telnet/Json Settings in TRO.Y
✅ Telnet/Json Server Settings allow third-party control systems to communicate with TRO.Y.
⚠️ Only 1 Telnet connection can be used on the TRO.Y. If integrating the Bond Bridge Pro and a 3rd Party Control System, you will integrate the Bond into TRO.Y and use a 3rd Party Driver to control the Bond.
Click Here for 3rd Party Bond Bridge Pro Drivers
How to Set Up Telnet for TCP (IP Control):
-
Click on the "Integration Settings" button.
- Click “Show” on the Telnet/Json Server Settings.
- Select "TCP"
- Choose a Telnet port (default is 23).
- Enter a Username and Password.
✅ This will be the same User and Password entered into the 3rd Party Drivers.
- Click “Submit” to save your settings.
- Restart TRO.Y
IMPORTANT: Restart TRO.Y after making changes for them to take effect.
✅ Click on the 3rd Party System you are using for a Guide
RTI – Coming Soon
Elan – Coming Soon
Integrating Bond Bridge Pro
✅: Make sure the Telnet/Json Settings are set in TRO.Y
✅: It is recommended to use a Static IP, or MAC reservation, or both on the TRO.Y and 3rd Party processor.
In your Web Browser
- Download the Bond Home App from the App Store
- Create an Account
- Once logged in, press the + at the top right, and add your Bond Bridge Pro
- In your web browser, enter the Bond Bridge's IP address followed by a /troy and click Enable.
You can find the Bond's IP address in the Bond App.
- Select the Bond Bridge Pro in the Device List
- Click the "Advanced Settings"
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Click on "Network Info"
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Enter your TRO.Y 2 IP address, port 23, and Telnet username/password you entered in the Telnet/Json Settings of TRO.Y.
- Click Save
- Restart the TRO.Y
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Power cycle your Bond Bridge Pro.
- Ensure TRO.Y 2 and BBP are connected.
- Open the TRO.Y 2 Dashboard.
- Confirm the Telnet Server shows Good Connection.
- Open the Bond app and swipe down to refresh the page, and your shade will start populating.
Once added into TRO.Y, just swipe down in the Bond app to refresh and the new shade will appear.
You must also delete it in the Bond App — it will not delete automatically.
To Delete a shade from the Bond app
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Select the Shade, and press the 2 switches icon in the top right of the screen.
- Press the 3 Dots on the top right of the screen.
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Press the "Remove Device" Button.
Integrating Control 4
C4 Composer - Network Settings
- In the Connections tab under System Design, double-click the Screen Innovations Troy Gateway.
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Enter the TRO.Y's IP address and press Close.
- In the Gateway Driver you will see the Operational Mode show: OK
C4 Composer - Adding Drivers
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Search the Drivers for Screen Innovations, there will be 3 drivers to select and install and label.
- Screen Innovations Troy Gateway - (Install only one instance of this Driver)
- Screen Innovations Blind - (Install one driver for each individual shade in the system)
- Screen Innovations Blind Group - (Install one driver for each shade group in the system)
.
C4 Composer - Gateway Driver
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Enter the Gateway Username and Password used in the Telnet/Json Server Settings of the TRO.Y
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Select the ACTIONS tab and press the Discover Devices Button
C4 Composer - Blind Driver
- In the Blind Name drop down, select the shade for this driver.
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Select the ACTIONS tab, and press the Measure Travel Time button.
- THIS IS REQUIRED FOR 2 WAY FEEDBACK
- This will move the shade to calculate the travel time, and will show in seconds.
C4 Composer - Blind Group Driver
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In the Blind Group drop down, select the Shade Group (created in TRO.Y)
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In the Group Master Blind, select on shade in that group to be the Master, usually the largest shade of the group.
- Select the ACTIONS tab and press the Measure Travel Time Button.
- THIS IS REQUIRED FOR 2 WAY FEEDBACK
- This will move the shade group to calculate the travel time, and will show in seconds.
Integrating Crestron HOME
Crestron Home - Driver Setup
- In Crestron Home Setup on the “Pair Devices” screen.
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Select Drivers and wait for the spinner to stop spinning to allow drivers to update.
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Select: Platform
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Select: Screen Innovations
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Select a room and select Troy Gateway to install the driver in the room.
- Enter the IP and port of the gateway, and the username and password (as entered when you login to the web interface of the gateway).
- Port is 23
- Leave Requires Authentication selected
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Select OK
- Leave Advanced Support blank.
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Select OK.
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The driver status should now show Online.
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When the driver connects, it will automatically create 64 shade drivers in a folder that can be added to different rooms.
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Select the folder and add a device to a room.
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Click OK on the Installation settings leaving the Enables Configuration Mode check box unticked.
Crestron Home - Shade Driver
To control a blind:
- Deselect group control toggle, and select the individual blind to control in the dropdown.
- Click Save
Shade Controls
Having saved the configuration in the touch panel config screen, thereafter all users will be presented with shade controls.
- Slider toggles - for adjusting the group/shade levels and a toggle to fully open/close the shade.
- Presets - To save a preset, adjust sliders to desired level, and click Save Position to save to one of 4 presets.
- There are 4 preset buttons on the controls page to recall the presets.
Crestron Home - Shade Group Driver
The Shade Extension driver supports the following functionality.
- Blind and group configuration touch panel screen
- Blind / group touch panel controls
- Programming of events and actions
When you first add a shade driver to a room, if you open a touch panel user interface, and select the shade extension device you will be presented with a screen to configure the blind or group selection for that room.
To control a group:
- Select group control toggle and select the group to control in the dropdown.
- Set the blind count (number of blinds in group), and then choose the individual blinds in the group.
- THIS MUST MATCH THE GROUP CONFIGURATION EXACTLY AS SETUP IN THE TROY GATEWAY, OTHERWISE THE GROUP CONTROL/FEEDBACK WILL NOT WORK PROPERLY.
- Click Save
Integrating Crestron SIMPL
Integrating Savant
More Coming...
Integrating URC
More Coming...
Integrating Lutron
- User: lutron
- Password: integration
If using Radio RA2 Select or Caseta Pro
- Configure the Lutron RA2 Select App
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Launch the Lutron Caséta and RA2 Select App
- Tap the Tools (gear icon) → Go to Advanced / Integration
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Enable Telnet Support
The Telnet Client Settings are usually used for third-party keypads.
How to Set Up Telnet Client (Lutron) in TRO.Y
- Click “Enable” to start the Telnet Client.
- Enter the IP address and TCP port.
- Set a Username and Password.
- Click “Submit” to save your settings.
- Click “Restart” to reboot TRO.Y / 2 and apply the changes.
Telnet Client Action Table:
Use this feature to capture third-party control commands and create Phantom Button Triggers.
- Click “Telnet Client Action Table” to access the Telnet Client Table.
- Here, you can create, capture, edit, or delete button actions.
How to Capture Commands
- Connect to the third-party system using the network/serial connection from the Client Settings page.
- Create or Capture – Click "Create Action" to set up a new action manually or "Capture" to grab a button command from the Telnet server (15 seconds per command). Make sure the server is online and configured in Integration Settings.
- Enter Details – Add the Device ID (third-party controller/repeater) and Button ID (button number).
- Choose an Action – Select Press, Hold, or Release for the button’s behavior.
- Assign a Command – Pick a command from the list and enter any required data.
- Select a Target – Choose motors, Zigbee Edge Routers, groups, or super groups.
- Commit Changes – Click "Commit Action Table to TRO.Y / 2 Device" to save.
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