Solo 3: Indoor 375 - Servicing the Screen

---

By removing the cover during installation, inspection of the roll and screen material are possible.

Servicing Notes:

• Depending on the mounting, removal and reinstallation of the screen may be required to access the end cap locking screw.
• Before removing the tube, ensure all wireless battery screens are put to sleep. 
• A best practice is to remove the screen from the brackets to minimize risk to the screen during servicing; place the screen on a clean, flat surface.
• Beware of obstructions when removing cover; if there is an obstruction, unlatch the levers, disconnect wiring, and remove screen off the brackets to service, laying on a clean, flat surface.

---

Step 1: REMOVING THE FASCIA

• To service the Solo 3, begin by loosening the end cap-locking screw on each end cap.
• To unlatch the cassette face to access the motor and screen material, hold the end caps level and push upwards on each side of the cassette face.
• Unless two installers are available to each unlatch one side of the cassette face, unlatching one side at a time is recommended.
• The cassette face can be felt and heard disconnecting from the locking screw.
• Locking Screws are reverse thread 
  • CLOCKWISE = LOOSEN
  • COUNTER-CLOCKWISE = TIGHTEN

---

Step 2: REMOVING THE FASCIA

• Drop the screen to lower limit to reduce the diameter of the roll, lessening the chance of screen material interference when removing the cover.
• To remove the cover, pull the cover towards yourself, rotating upwards slightly.

---

Step 3: INSPECTING THE ROLL

• Inspection of the roll and access to the motor and screen material are now available with the cover removed.

---

Step 4: TUBE REMOVAL

• Disconnect power pulling the cable to the side of the roll, then disconnect the safety spacer with needle-nose pliers as shown below.
• Retain the safety spacer for reinstallation after service completion.

---

Step 5: TUBE REMOVAL

• To remove the material tube from the cassette, locate the motor side of the material tube; push toward the opposite, idler side.
• The idler spring will depress and disengage, allowing disengagement of the motor (connector) side from the end caps.
• Once the motor side clears the end cap, pull the tube assembly away from the idler to complete removal.

---

Step 6: TUBE INSTALLATION

Once servicing is complete, reinstall the material roll by seating the motor head into the motor end cap

• To ensure correct fit of the motor head, pay particular attention that the rubber noise isolators are fully seated in their corresponding end cap recesses.

---

Step 7: TUBE INSTALLATION

• Fully depress the spring-loaded idler; pivot the tube until the idler is in-line with the idler bearing.
• The idler can be released once it has cleared the edge of the end cap.
• Reverse roll screen end caps have additional channels; should the idler engage one of these channels, use a screw driver to depress the idler and shift into the correct bearing. 

---

Step 8: TUBE INSTALLATION

• Reconnect power and the safety spacer with needle-nose pliers, as seen below.
• Reinstall the Red safety spacer on the idler.

---

Step 9: FASCIA INSTALLATION

• Shift brackets into the latched position to ensure stability.
• Ensure the locking screw nut is fully disengaged, allowing for cassette engagement.
• Reinsert the cover by positioning straight-on, then rotating downwards to engage with the locking screws.
• The locking screws will “click” once they have engaged and the cassette face will align with the end cap.

---

Step 10: FASCIA INSTALLATION

• Tighten the locking screws until snug, closing any gap between the end cap and the cassette, locking the cover in place.
• Locking Screws are reverse thread 
  • CLOCKWISE = LOOSEN
  • COUNTER-CLOCKWISE = TIGHTEN

---

Step 11: RE-INSTALL THE SCREEN

Solo 3: Indoor 375 External Mount Installation Instructions

---

For issues, contact Screen Innovations:
Phone: [phone] Option 3
Website: www.screeninnovations.com