KAOS: Parts in the Box - Warranty

Important Notes for Unboxing

• Avoid using a blade to open the box to prevent damage to the product.
• It’s highly recommended to have at least two people handle the product carefully.
• To prevent scratches, place the cassette and shade material on a clean, soft surface.

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Warranty Information

Limited 5 year warranty

Screen Innovations warrants its products, to the original purchaser only, to be free from defects in materials and workmanship for a period of five (5) year from the date of purchase by the original purchaser provided they are properly operated according to Screen Innovations' instructions and are not damaged due to improper handling or treatment after shipment from the factory. This warranty does not apply to equipment showing evidence of misuse, abuse, or accidental damage, or which has been tampered with or repaired by a person other than authorized Screen Innovations personnel. Screen Innovations’ sole obligation under this warranty shall be to repair or to replace (at Screen Innovations’ option) the defective part of the merchandise. Returns for service should be made to your Screen Innovations' dealer. If it is necessary for the dealer to return the screen or part to Screen Innovations, transportation expenses to and from Screen Innovations are payable by the purchaser and Screen Innovations is not responsible for damage in shipment. To protect yourself against damage or loss in transit, ensure the product and prepay all transportation expenses. This warranty is in lieu of all other warranties, express or implied, including warranties as to fitness for use and merchantability. Any implied warranties of fitness for use, or merchantability, that may be mandated by statute or rule of law are limited to the five (5) year warranty period. This warranty gives you specific legal rights, and you may also have other rights, which vary from state-to-state. No liability is assumed for expenses or damages resulting from interruption in operation of equipment, or for incidental, direct, or consequential damages of any nature. In the event that there is a defect in materials or workmanship of a Screen Innovations product, you may contact our Sales Partners at 9715-B Burnet Road Suite 400, Austin, TX 78758, [phone]. Important: this warranty shall not be valid and Screen Innovations shall not be bound by this warranty if the product is not operated in accordance with Screen Innovations' written instructions. Keep your sales receipt to prove the date of purchase and your original ownership.

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For issues, contact Screen Innovations:
Phone: [phone] Option 3
Website: www.screeninnovations.com