Josh AI TRO.Y Integration

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Quick Navigation

1 Overview

2 Auto-Discovery

3 Manual Integration

4 Troubleshooting

5 Support

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Josh.ai Integration Guide

Connect your TRO.Y system to Josh.ai for intelligent voice control and home automation

Overview

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Prerequisite: Ensure both the TRO.Y and JOSH devices are connected to the same network.

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Video Tutorial

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Important: Currently Josh AI will not import groups from TRO.Y, and RTS motors connected via Pegasus.

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Auto-Discovery

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Manual Setup

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Troubleshooting

Steps for Integration via Auto-Discovery

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Log in to Josh Portal

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Log in to the JOSH Portal with your credentials.

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Navigate to Configure Devices

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Navigate to Portal → System Setup → Configure Devices.

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Check for Auto-Discovery

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If the TRO.Y device was automatically discovered, it will appear in the Configure Devices list.

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If your TRO.Y device was not automatically discovered, proceed to the Manual Integration section.

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Authorize TRO.Y

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Select the Shade Innovations TROY from the list you wish to integrate and click Authorize.

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Enter IP Address & Authenticate

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Enter the TRO.Y device's IP address, then tap the reset button on the front of the TRO.Y. The red LED should begin blinking. Click Next.

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Devices Populate in Areas

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The devices connected to your TRO.Y will populate in the JOSH system under the Areas tab.

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Assign Devices to Areas

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There are a few ways to assign devices to their area:

• Drag and Drop: Click Configure Areas to organize devices by dragging and dropping them into their respective areas. (Note: You have to drag and drop onto either the blue + button, or red delete button.)
• Settings Menu: Click the gear settings icon on the device itself, and assign a room through the drop down menu.
• Aliases: You can also assign aliases to your devices to better organize your system.

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Control Your Devices

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Once configured, you can control TRO.Y devices through the JOSH system using the Areas page, mobile app, or voice commands.

Manual Integration (If TRO.Y is Not Auto-Discovered)

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Navigate to Configure Devices

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Navigate to System Setup → Configure Devices.

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Add Integration

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Click Add Integration, then search for and select the Shade Innovations logo.

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Enter IP Address & Authenticate

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Enter the TRO.Y device's IP address, then tap the reset button on the front of the TRO.Y. The red LED should begin blinking. Click Next.

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Devices Populate

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Devices will begin populating under the Areas tab.

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If the TRO.Y device still does not connect, network issues may be preventing JOSH from detecting it. See the Troubleshooting section below.

Troubleshooting Tips

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Common Issues & Solutions

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1

Verify Network Settings

Ensure both TRO.Y and JOSH are on the same network and can communicate with each other.

2

Power Cycle Devices

Power cycle both the TRO.Y and JOSH devices to reset network connections.

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Confirm LED Status

Confirm the red LED is flashing on TRO.Y when attempting integration. This indicates the device is in pairing mode.

Contact Support

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Screen Innovations Support

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For issues, contact Screen Innovations:

• Phone: [phone] Option 3
• Website: www.screeninnovations.com