Prerequisites
Ensure both the TROY and JOSH devices are connected to the same network.
Steps for Integration via Auto-Discovery
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Log in to the JOSH Portal.
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Navigate to Portal → System Setup → Configure Devices.
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If the TROY device was automatically discovered, it will appear in the Configure Devices list.
- If your TROY device was not automatically discovered, proceed to Step 10.
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Select the Shade Innovations TROY from the list you wish to integrate and click Authorize.
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Enter the TROY device’s IP address, then tap the reset button on the front of the TROY, the red LED should begin blinking. Click Next.
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The devices connected to your TROY will populate in the JOSH system under the Areas tab.
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There are a few ways to assign devices to their area.
- Click Configure Areas to organize devices by dragging and dropping them into their respective areas. (Note: You have to drag and drop onto either the blue + button, or red delete button.)
- Another method is to click the gear settings icon on the device itself, and assign a room through the drop down menu.
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You can also assign aliases to your devices to better organize your system.
- Once configured, you can control TROY devices through the JOSH system using the Areas page, mobile app, or voice commands.
Manual Integration (If TROY is Not Auto-Discovered)
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Navigate to System Setup → Configure Devices.
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Click Add Integration, then search for and select the Shade Innovations logo.
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Enter the TROY device’s IP address, then tap the reset button on the front of the TROY, the red LED should begin blinking. Click Next.
- Devices will begin populating under the Areas tab.
- If the TROY device still does not connect, network issues may be preventing JOSH from detecting it.
Troubleshooting Tips
- Verify network settings and connectivity.
- Power Cycle both the TROY and JOSH
- Confirm red LED is flashing on TROY when attempting integration.
For issues, contact Screen Innovations:
Phone: 512.832.6939 Option 3
Website: www.screeninnovations.com
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