Firmwares: TRO.Y & Helen

Quick Setup Programming Guide Firmware Video Vault Zigbee Troubleshooting Zigbee Design

Firmware Downloads

Official firmware updates for Screen Innovations products

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Before You Update

Always backup your current configuration before applying firmware updates.

Current Firmware

TRO.Y 2

v3.31 Latest Release

↓ Download

Release Notes

• ZigBee Limit Bug Fixes
• User Interface updates

Helen

v1.3 May 21, 2025

↓ Download

Release Notes

• Enables functionality of new Nino motors

Verify the date shows May 21, 2025 after update

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Legacy Firmware

TRO.Y (Legacy)

v2.17 For original TRO.Y units

↓ Download

Release Notes

• Support for TRO.Y2
• Updated dashboard with hypertext links to manuals
• 485 LIVE Diagnostics for real-time monitoring
• Site file optimization and streamlined importing
• Modified SSDP for Control4 Certification
• Support for new Control4 Certified Driver
• Improved JSON and telnet functionality
• Improved AC motor preset precision
• Support for Moab discovery and configuration
• RTS receiver firmware support (up to 5 channels)
• Moab support for Zigbee motor control
• Updated Device discovery page
• Simple 485 protocol support
• Improved motor groups for redundant control
• HTTP control integration
• General bug fixes

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