KAOS: Inside Mount (V2)

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Inside MountOutside MountPocket Mount

Required Tools for Installation

• Ladders, Lifts, or Scaffolding
• Headlamp
• Laser Level
• 4-6' Level
• Tape Measure
• Screwdrivers, Sockets & Bit Set
• Wiring Tools
• Drill and Bits for wood, metal and masonry
• Hex Key Set (Ball end recommended)
• Miter Saw (Chop Saw), 7" + blade (Best Practice: Blade rated for Aluminum)
• Drop Cloth or Tarp
• 110v AC Wire Terminations (NEMA Plug or WAGO/Wire Nuts)
• Multimeter
• Eye Protection
• Sharpie's/Pencil
• Variety of Shims
• Painters Blue Tape

Optional Tools

• Countersink bit & Screws

Appropriate fasteners for:

• Brackets
• Thru-bolting
• U-Channel attachment
• Track to U-Channel attachment

On-Site Checklist

• Open and inspect contents
  • If any visible damage, please photograph packaging, and damaged contents and report to [e-mail] 
  • If anything is missing, confirm all boxes shipped and report to [e-mail]

If there are multiple boxes in the shipment, accessories will be overpacked in one of the boxes, identified with a sticker

• Prep Jobsite for install
• Remove shade and tracks from packaging (DO NOT use a blade)

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Click Here for Troubleshooting

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Track Placement Diagrams

• Inside Mount using a Ceiling Bracket - Small Cassette (575)
• Inside Mount using a Wall Bracket - Small Cassette (575)
• Inside Mount using a Ceiling Bracket - Large Cassette (675)
• Inside Mount using a Wall Bracket - Large Cassette (675)

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Step 1: Removing the roll from the cassette

1. Loosen screws on the door latches using a 5/64 allen wrench allowing the latches to rotate inwards. DO NOT REMOVE THE SCREWS. Open the door.
2. Undo the silver safety screws, then press the latch release and pull the roll out.

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Step 2: Bracket Installation

1. Install Wall Mount Brackets:

   • Secure brackets to structural supports using appropriate fasteners.

   • Position brackets 4–6" from each end of the opening.

   • Mount additional brackets (if included) equally spaced between the outer brackets to prevent cassette sag.

     • Use two brackets for shades up to 18' wide; use three brackets for shades wider than 18'.

   • Align and level all brackets.

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Step 3: Power Wire Preparation

⚠️ Installation must follow all local electrical codes when working with 110v AC power, use a certified electrician when necessary.

1. Prepare the Power Wire
   • Ensure the power wire is secured through the cassette on the side that will be the final termination side.
   • Make sure these wires are secured so that they will not be damaged during installation of the cassette.

 

All KAOS shades have an internal disconnect and ships disconnected. Before running the shade, open the shade door and complete the connection.

To use the "Quick Connect" Slide the RED "Lock" away from the center - Press down on the BLACK part between the RED - While pressing Down, pull the connectors apart

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Step 4a: Cassette Installation using Brackets

⚠️ Cassette installation requires two or more people and/or hoisting equipment. Always use safe lifting and rigging techniques.

1. Lift the cassette straight up and hook it onto the installed brackets.
   • Once engaged, the cassette should "click" into place.

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Step 4b: Thru-Bolting the Cassette (Ceiling Mount Only)

1. Pre-drill holes, 4-6" from the end caps, if over 18' add more evenly spaced from the outer 2 mounting locations.
2. Ensure that the screws or anchors used are appropriate in quantity, size, and type for the structural substrate they will be mounted to. 
   • Be careful not to over torque or aggressively drill retention hardware when mounting the cassette because deformation to the case could occur, this is especially important when ceiling mounting as cassette deformation will make it difficult or impossible to attach the front removable section. 
   • The structure behind the mounting points should be flat and level.

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Step 5: Fabric Roll Installation

1. Pre-check roll for Telescoping, if Keder is not stacked evenly on both sides, CLICK HERE for the instructions to correct this before continuing.
2. Note the motor side and idler side.
3. Position both sides under the cassette and push up into the cassette simultaneously on the left and right, there will be an audible "Click" when the shade is secured
4. Fasten the silver safety screws on the mounting plates to secure the material roll.

⚠️ The motorplate is secured to the motorhead with the C-clamp, the idler can slide off easily

⚠️ Be sure the motor and its tube adaptor, and idler and its tube adaptor are fully seated into the tube before installing the roll into the cassette.

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Step 5b: Shades under 6' Additional Weight Bar Assembly

1. Lower the bottom edge of the shade until it is approximately 5 inches above the ground.
2. Align the front and rear steel bars with the three mounting holes on the hem bar.
3. Attach the front and rear steel bars to the hem bar.

The Rear external weight bar will be the ones with the holes all the way through.

4. Begin by securing one end of the steel bars with one of the three provided weight bar screws. Leave the screw slightly loose.
5. Secure the opposite end with another weight bar screw, also leaving it slightly loose.
6. Install the third screw in the center. Once all three screws are in place, tighten them securely

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Step 6: Motor Setup

⚠️ The remotes will NOT be paired to the motors and limits will NOT be set. Make sure to follow the appropriate instructions as the programming methods are very different between the 2 motor types.

1. Identify your Motor Type, the easiest way to identify which motor your shade has is by the remote.
2. Pair the remote to the motor
3. Set the UPPER and LOWER limits (These can be adjusted easily later)
4. Cycle the shade 3-5 times
5. Refer to the appropriate motor programming guide for you shade, see below

It is best practice to only have 1 shade powered up while programming

SI KAOS Motor Programming Guide

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Somfy Motor Programming Guide

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Step 7: Measuring and Cutting the Tracks

1. Cutting the U-Channels

   1. Measure the distance from the bottom of the cassette to the floor
   2. Subtract 1/2" and cut the bottom of the U-Channels

The Tracks are labeled as Left and Right on the top sides of the tracks, the top is indicated by the black "Keder Feeder" and the removable "Stopper"

1. Cutting the Tracks

   1. Measure the distance from the bottom of the cassette to the floor.
   2. Subtract 3/4" from that measurement—this is the length the tracks need to be cut.
   3. Remove the bottom cap from each track.
   4. Cut the track to the length from Step 2, trimming only the bottom end of the track (do not cut the top)

⚠️ Make sure to always cut the bottom end of the track

The top cap is 1/8" thick, the bottom cap is 1/8" thick, this will guarantee you have the required 1/2" clearance between the cassette and top of the U-Channel for the door to swing open.

(Click on Image to expand)

 

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Inside Mount using a Ceiling Bracket - Small Cassette (575)

(Click on Image to expand)

Inside Mount using a Wall Bracket - Small Cassette (575)

(Click on Image to expand)

 

Inside Mount using a Ceiling Bracket - Large Cassette (675)

(Click on Image to expand)

Inside Mount using a Wall Bracket - Large Cassette (675)

(Click on Image to expand)

 

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Step 8: Installing the U-Channels

1. Pre-drill the U-channels:
   • 2 holes for TOP, MIDDLE and BOTTOM.
   • 1 hole every 12 inches in spacing Attach the U-Channel beneath the housing, ensuring it is aligned with the back of the housing.
2. Secure the U-channels on both sides using the appropriate screws 1/2" below the cassette.

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Step 9: Prep for Track Installation

1. Tuck each end of the weight bar into the U-channel.
2. With the weight bar inside the U-channel, roll the material up until it's about 12" from the top of the U-channel.

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Step 10: Feeding the Keder into the V-Tracks

1. Slide the V-tracks at an angle into the U-channels.
2. While doing this, manually lift the weight bar to insert the keder into the V-track, ensuring the wheels are aligned within the V-track.
3. Ensure the wheels are correctly positioned and properly aligned with the track for smooth operation.
   
   

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Step 11: Track Positioning

⚠️ Track placement is critical for proper operation of the shade, this can take some trial and error to get dialed in. DO NOT fully secure the track until this is finalized.

1. With the tacks "Floating" in the U-Channels, cycle the shade 3-5 times

Is the Weight Bar Level?

YES: Skip to Step 12

NO:

1. Note the higher side of the Weight Bar and roughly where it begins to be un-level
2. Lower the shade all the way to the lower limit
3. Using the supplied jig, secure the Tracks to the U-Channel with one screw at the bottom per side
4. Raise the shade to where it begins to telescope
5. Move the track that in on the higher side Outward to add more tension to that side
6. Cycle the shade 3-5 times
7. Continue to adjust the higher side of the weight bar outward until the shade travels level and no longer telescopes
8. Mark the position of the tracks within the U-channels with a pencil, or blue painters tape

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Step 12: Securing the Tracks

Tip: Use a countersink bit and countersunk screws for a clean look

1. Place the track jig on the back of the U-channel, align it with the edge of the track, mark the position, and drill a hole 1.5" deep.
2. Secure the track to the U-channel using 1 1/2" flanged screws.
3. Install the wheel stopper as shown in the illustration to prevent the wheel system from coming off the tracks.

 

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Step 13: Fine Tuning and Track Management

1. Fine tune the upper and lower limits.
2. Refer to the Motor Programming Guide.
   • KAOS: SI KAOS Motor Programming Guide
   • KAOS: Somfy Motor Programming Guide
   • Check the shade for level and the tracks for plum to ensure the fabric is rolling without telescoping or binding.

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🔧 Troubleshooting

Common issues and solutions for your KAOS system

Shade Won't Fully Raise or Lower

Possible Cause

Motor programming limits are off or not set

Solution

Reset the motor and reprogram upper/lower limits

Tools Needed:

• Remote control that came with the shade
• Ladder (if needed)
• SI KAOS Motor Programming Guide
• Somfy Motor Programming Guide

⚠️ Warning: Always ensure shade is fully lowered before beginning motor reprogramming to avoid damage, and easier access to motor head.

Step 1:

Select the Guide above for the motor you have.

Step 2:

Using the appropriate Motor Guide, Factory reset the motor

Step 3:

In the same Motor Guide, Re-set the UPPER and LOWER Limits.

💡 Tip: Test the limits multiple times after programming to ensure consistent operation.

🔄 If problem persists: Check for physical obstructions or mechanical issues:

Telescoping or Weight Bar Level IssuesWeight Bar Binding or Track Noise

Telescoping or Weight Bar is not level

Possible Cause

Fabric roll has telescoped

Cassette or brackets are not level

Weight Bar not in Tracks/Tracks are not installed

Tracks are too close together, or too far apart

Solution

Fix telescoped fabric roll

⚠️ Warning: This will require 3 people, one on each side, and someone operating the remote.

Step 1:

Remove the weight bar from the tracks

Step 2:

Unroll the shade all the way to the tube

Step 3:

Verify the fabric is centered on the tube

Step 4:

With someone on each side, slowly roll up the shade while applying downward pressure as the shades roll up guiding the keder to stack evenly.

⚠️ Warning: The first 3 FULL wraps are the most Important

Step 5:

Continue to roll the shade UP while applying pressure and keeping the keder aligned on both sides

• If telescoping happens while rolling up, roll down before telescoping started, and continue rolling up while applying downward pressure, guiding the fabric as it moves until it stacks evenly on both sides.

Step 6:

Install the weight bar into the tracks

Step 7:

Cycle the shade 2-3 times

✓ GOOD - Proper alignment

✗ WRONG - Telescoped fabric

Solution

Re-level the cassette and verify bracket positions

Solution

Ensure weight bar is installed into the Track System, this will help keep it properly aligned.

Solution

Check track placement: The gap from the end of the weight bar to the edge of the tracks should be approximately 1/8" on both sides

Solution

Lower the shade past its LOWER LIMIT to completely unroll the fabric until the metal tube is exposed. Verify the fabric is centered on the tube (there will be a 45 degree cut in the fabric that will align with the end of the tube).

💡 Tip: This is also a good time to verify the Tube itself is level.

💡 Tip: Fabric will slide easily within the tube.

Weight Bar binding or noise coming from the tracks

Possible Cause

Improper Guide Wheel positioning/alignment

Guide Wheels not spinning freely

Tracks are not plum or properly aligned

Inner V-Track is dirty

⚠️ Warning: Never force a shade if tracks are binding. This can damage the fabric or motor. Always identify and fix the root cause first.

Solution

Adjust the guide wheels for proper placement within the track

🔧 Tools Needed:

• Pick tool or small flathead head screwdriver
• Flashlight or good lighting (Head Lamps are recommended)
• Screwdrivers
• Drill and Bits
• Tape Measure
• 4-6' Level
• Shims (if needed)
• Can of compressed air
• Silicone Based Lubricant

Step 1:

Visually inspect the guide wheels in the track

Step 2:

Make sure the Guide Wheels are spinning freely.

Step 3:

Test shade operation and fine-tune as needed

Solution

Track alignment and positioning

Step 1:

Remove any screws securing the tracks to the U-Channels

Step 2:

Cycle the shade 2 to 3 times with the tracks "floating" in the U-Channels. This will help align the tracks in the optimal distance

Step 3:

Make sure the tracks are plum/level. (See the Telescoping Section)

Solution

Track cleaning and maintenance

Step 1:

Make sure the length of the inner V-track is clean and free of debris.

Step 2:

Use a can of compressed air to blow out any dust, dirt, or debris that may have accumulated.

Step 3:

Use a Silicone based lubricant on the Keder for smoother operation.

💡 Tip: This should be done every 6 months to a year as basic maintenence.

⚠️ Warning: Only use a Silicone based lube on the Fabric/V-Tracks, and a Dry Lithium/Graphite lubricant on any other moving parts. DO NOT use WD-40.

Wrinkles in the Fabric

Possible Cause

Fabric not properly tensioned during installation

Fabric misaligned on the roller tube

Improper fabric handling during installation or shipping

Extreme temperature fluctuations in outdoor conditions

Shade stored in cold conditions before installation

Fabric compressed or folded during transport

Solution

Check and adjust fabric tension

Step 1:

Lower the shade fully and inspect how the fabric rolls onto the tube

Step 2:

Ensure fabric is rolling evenly without bunching or shifting side to side

Step 3:

If fabric is misaligned, manually adjust its position on the tube when fully lowered

Solution

Natural outdoor conditioning and sun exposure

💡 Tip: Outdoor materials often self-correct wrinkles through natural sun exposure and temperature cycling over 1-3 weeks.

Step 1:

Operate the shade daily, extending it during peak sun hours to allow natural heating

Step 2:

Leave shade extended during warm, sunny days to let solar heat naturally relax the material

Step 3:

Cycle the shade multiple times during temperature changes (morning/evening) to help work out creases

📹 Watch: Outdoor Shade Wrinkle Solutions

Solution

Steam treatment for stubborn wrinkles

🔧 Tools Needed:

• Garment steamer
• Clean microfiber cloth
• Extension cord (if needed for outdoor access)
• Water for steamer reservoir

Step 1:

With shade fully extended, use the garment steamer, holding it 6-8 inches away from the material

Step 2:

Work systematically across wrinkled areas, allowing steam to penetrate while gently stretching the material

Step 3:

Allow material to dry while maintaining tension, then cycle the shade several times

💡 Tip: Steam is gentler than direct heat and works well with outdoor materials. Work in sections for best results.

💡 Prevention Tip: When possible, install shades during warmer weather and allow the material to acclimate to outdoor conditions gradually.

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Parts in the Box

 

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For issues, contact Screen Innovations:
Phone: [phone] Option 3
Website: www.screeninnovations.com