Helen - Spec Sheet

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v 1.4 | August 2025

Helen

Professional Zigbee 3.0 Mesh Router / Coordinator

Specifications

Features

Selectable Zigbee channel that can be changed to suit the environment

View Zigbee mesh routing in UI

View device signal strength in UI dashboard

Ultra fast commissioning

Connection to TRO.Y 2 up to 50' over UTP

Decora style insert can be installed with other Decora style products

Din-Rail mountable

Power

Input PoE or 7-48v

Radio

Frequency 2.4 GHz

Max devices 150

Environment

Operating temp 32-104°F

Metric 0-40°C

Dimensions

1.92" D x 1.75" W x 4" H

48.76 mm x 45.45 mm x 101.6 mm

Compliance

Certification FCC

SDN (485) Connection

1 Data + WHT/ORG

2 Data - ORG

3 N/A WHT/GRN

4 Power + BLUE

5 Power + WHT/BLUE

6 N/A GRN

7 Ground - WHT/BRWN

8 Ground - BRWN

Parts in the box

#302299 Helen Decora insert, Screws (4), Trim plate, PoE injector and Installation Instructions, Helen labels (2)

Installation best practices

10-15' up to 8 shades per router (every 8th shade, add an additional unit).

Works with

TRO.Y 2 Nano Shades Nino Shades SI App Smart Plug