Step 1: DIFFERENTIATE YOUR SHADE
- Determine the Nano model (V1 or V2) shown by the hole of the end caps (refer to the illustration below).
- If the shade system does have a hole (Nano V2), follow these instructions for guidance on accessing the inside of the shade; motors, material tubes, and fabric may serviced at this time.
Step 2: SERVICING NANO V2 BOX – INSPECTING THE ROLL
By removing the cover during installation, inspection of the roll and tracking the fabric are possible.
- A best practice is to remove the shade from the levers to minimize risk to the shade during servicing; place the shade on a clean, flat surface.
- Inside mount may cause obstruction when removing cover; if there is an obstruction, unlatch the levers, disconnect wiring, and remove shades off the brackets to service, laying on a clean, flat surface.
- Depending on the mounting, removal and reinstallation of the shade may be required to access the endcap locking screw.
- Before removing the tube, ensure all wireless battery shades are put to sleep.
- To service the Nano 2, begin by loosening the end cap-locking screw on each end cap.
- To unlatch the cassette face and access the motor and fabric, hold the end caps level and push upwards on each side of the cassette face.
- Unless two installers are available to each unlatch one side of the cassette face, unlatching one side at a time is recommended.
- The cassette face can be felt and heard disconnecting from the locking screw.
- These screws are reverse thread, so clockwise will loosen an counter clockwise will tighten.
Step 3: SERVICING NANO V2 BOX – INSPECTING THE ROLL
- When working with a Standard roll (fabric falls closest to window), drop the shade to lower limit to reduce diameter of roll, lessening the chance of fabric interference when removing the cover.
- To remove the cover, pull the cover towards yourself, rotating upwards slightly.
- Inspection of the roll, access to the motor, and tracking of fabric are now available with the cover removed.
Step 4: SERVICING NANO V2 BOX – TUBE REMOVAL
- Disconnect power and the safety spacer as shown below.
- Retain the safety spacer for reinstallation after service completion.
Step 5: SERVICING NANO V2 BOX – TUBE REMOVAL
- Fabric tube removal from the cassette: Locate the motor side of the fabric tube; push toward the opposite, idler side.
- The idler spring will depress and disengage, allowing disengagement of the motor side from the end caps.
- Once the motor side clears the end cap, pull the tube assembly away from the idler to complete removal.
- At least two people are required to safely perform tube removal for larger shades.
Step 6: SERVICING NANO V2 BOX – TUBE INSTALLATION
To reinstall the fabric tube, begin by seating the motor head into the motor end cap.
- To ensure correct fit of the motor head, pay particular attention that the rubber noise isolators are fully seated in their corresponding end cap recesses.
Step 7: SERVICING NANO V2 BOX – TUBE INSTALLATION
- Fully depress the spring-loaded idler; pivot the tube until the idler is in-line with the idler bearing.
- The idler can be released once it has cleared the edge of the end cap.
- Reverse roll shade end caps have additional channels; should the idler engage one of these channels, use a screw driver to depress the idler and shift into the correct bearing.
Step 8: SERVICING NANO V2 BOX – TUBE INSTALLATION
- To level Nano V2 375 models, note that the idler bearing is positioned on a spring loaded plate that moves up and down.
- To level this model, set the plate to the appropriate position and tighten using the hole at the bottom of the end cap.
Step 9: SERVICING NANO V2 BOX – TUBE INSTALLATION
- Reconnect power and the safety spacer as seen below.
Step 10: SERVICING NANO V2 BOX – TUBE INSTALLATION
- Ensure the locking screw nut is fully disengaged, allowing for cassette engagement.
- Reinsert the cover by positioning straight-on, then rotating downwards to engage with the locking screws.
- The locking screws will “click” once they have engaged and the cassette face will align with the end cap.
Step 11: SERVICING NANO V2 BOX – TUBE INSTALLATION
Before performing this step, shift brackets into the latched position to ensure stability if the shade is installed in a window.
- Tighten the locking screws until snug, closing any gap between the end cap and the cassette, locking the cover in place.
- These screws are reverse thread, so clockwise will loosen an counter clockwise will tighten.
Step 12: SERVICING NANO V2 BOX – RE-HANG THE SHADE
- Re-hang your shade
For issues, contact Screen Innovations:
Phone: 512.832.6939 Option 3
Website: www.screeninnovations.com
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