Sales & Ordering FAQ's

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🛒 How can I place an order?

Screen Innovations products are sold through our authorized dealer network. We do not sell directly to the public.

To place an order:

• Contact your local dealer or installer
  • Need help finding a dealer? ➡️ Use our Dealer Locator
• If you're a dealer, submit your purchase order to your Inside Sales rep or email [e-mail]

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💬 Can I get a quote or pricing?

Pricing depends on product type, size, and configuration. For accurate pricing:

• End-users: Contact a local SI dealer or integrator
• Dealers: Email your Inside Sales rep or log into the Dealer Portal for pricing

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📦 What are your lead times?

Standard lead times vary depending on the product and configuration:

• Fixed Screens – Typically ship within 3–5 business days
• Motorized Screens/Shades – Usually ship in 7–10 business days
• Custom orders – May take longer depending on complexity and demand

➡️ Contact Inside Sales at [e-mail] for current lead time estimates.

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🧑‍💼 Who is my Inside Sales contact?

If you're unsure who to contact for your territory:

• Email [e-mail] and include your business name and location
• Dealers: Email your Inside Sales rep or log into the Dealer Portal for Sales contacts
• Our team will connect you with the correct Inside Sales rep

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🌍 Do you sell internationally?

Yes, we work with distributors worldwide. If you're outside the U.S., contact us here and we’ll connect you with the appropriate partner.

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❓ Still have questions?

We're happy to help.
📧 Email: [e-mail]
📞 Call: [phone] Option 1
Or use our contact form

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